UPDATE 6/1/20: All our offices are back open for all procedures.
With the ongoing concern of COVID-19 exposure, we take patient safety seriously and understand the importance of keeping our patients informed.
We ask that all patients (and people with them) wear masks while in our offices since the Governor has made it mandatory in all public places. Patients under the age of 18 will only be permitted to bring one person in with them at a time, adult patients should enter the office alone.
Patient safety and care are always top priority at Summit Oral & Maxillofacial Surgery. As an AAAHC (Accreditation Association for Ambulatory Health Care) accredited organization, all of our offices operate with higher standards of care and cleanliness. These standards have been heightened even more during this time. See below for the additional precautions we’re taking to keep our staff and patients safe.
- Staying up to date with the latest announcements and guidance from the Center for Disease Control (CDC) as well as the World Health Organization (WHO).
- Staying up to date with the latest local announcements and guidance from local authorities and reliable news sources.
- Increasing the frequency of our sanitation practices in all areas of our offices including continuous wiping down of patient and employee areas such as waiting rooms, chairs, counters, and door handles.
- Checking temperatures and oxygen saturation levels of all patients before they are seen.
- Online registration is strongly encouraged to reduce contact at check-in.
- Drivers of patients are advised to remain in their vehicles to minimize the number of people in our waiting rooms.
- All waiting rooms have social distancing signage and floor indicators to help patients stay 6 feet apart.
- All waiting rooms have chairs moved/sectioned off to keep waiting patients 6 feet apart.
- Employees’ temperatures are taken at the start of and midway through each day.
- Surgically Clean Air machines are used at every one of our offices.
- UV Cleaning boxes are used to sterilize items that cannot be heat-sterilized.
- Hand sanitizer is available for patients and employees throughout all our offices.
- All who enter our offices must wear a mask.
- Sneeze barriers have been placed at all check-in/out counters that don’t already have a glass partition.
- Our COVID-19 Preparedness Plan, per the State of Michigan, is in place.
- Doctors and staff are temporarily assigned to a specific office, and are not traveling between multiple offices at this time.
- We are asking all patients the following pre-screening questions:
- Do you have a fever or above normal temperature?
- Have you experienced shortness of breath or have/had trouble breathing?
- Do you have a dry cough?
- Do you have a runny nose?
- Do you have a sore throat?
- Have you recently lost or had a reduction in your sense of smell?
- Have you been in direct contact with anyone confirmed to have COVID-19?
- Have you tested positive for COVID-19?
- Have you been tested for COVID-19 and are awaiting results?
- Have you traveled outside the United States by air or cruise ship in the past 14 days?
- Have you traveled within the United States by air, bus, or train within the past 14 days?
- If patients answer yes to any of the above questions, we are asking them to reschedule to at least 14 days from their original appointment date.
- We are encouraging staff to stay home if they experience any of the known symptoms, and staff in attendance are taking all usual safety precautions including wearing sufficient personal protective equipment (PPE).